Terms and Conditions

Effective Date: May 2025

Last Updated: May 2025

Welcome to Impact Research Communications. These Terms and Conditions (“Terms”) govern your use of our website and services, including online courses, consulting sessions, text editing services, and in-person workshops. By accessing or using our website or services, you agree to be bound by these Terms.

1. General terms

  • Eligibility: You must be at least 18 years old or have legal parental/guardian consent.
  • Modifications: We may update these Terms at any time. Continued use of our site constitutes acceptance.
  • Intellectual property: All content is owned or licensed by Impact Research Communications. You may not reproduce or distribute it without permission.
  • Governing law: These Terms are governed by the laws of the United Kingdom of Great Britain and Northern Ireland.

2. Online courses

  • Access: Upon purchase, you receive a non-transferable, non-exclusive license to access the course content for personal use only.
  • Access duration: Course access is limited to 24 months from the date of purchase, after which access will expire automatically.
  • Usage restrictions: You may not share, resell, or publicly distribute any course content.
  • Refund policy: Refunds may be granted within 7 days of purchase, subject to course access and usage.
  • Updates: Course content may be updated or removed without notice.

3. Consulting sessions

  • Booking: Sessions must be booked and paid for in advance through our platform.
  • Cancellations & rescheduling: Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may forfeit the session fee.
  • Disclaimer: Consulting is for informational purposes only and does not constitute legal, financial, or medical advice.
  • Confidentiality: We respect your privacy and keep consulting session details confidential unless disclosure is legally required.

4. Text editing services

  • Scope: We provide editing for grammar, clarity, style, and structure. Although we aim to improve research outputs, we do not guarantee publication or grading outcomes.
  • Submission guidelines: You are responsible for ensuring content is original and appropriate.
  • Turnaround times: Estimated delivery times are not guaranteed but will be reasonably met.
  • Revisions: One round of minor revisions is included. Additional revisions may incur extra charges.

5. In-person workshops

  • Registration: Seats are limited and allocated on a first-come, first-served basis. Full payment is required to confirm registration.
  • Cancellations & refunds: Cancellations made 7 days before the workshop date are eligible for a full refund. Cancellations after this period may not be refunded.
  • Changes & cancellations by us: We reserve the right to reschedule or cancel workshops. If cancelled, a full refund will be issued.
  • Code of conduct: Participants must behave respectfully. Disruptive behaviour may result in removal without a refund.
  • Liability disclaimer: We are not responsible for personal belongings or injuries sustained during the workshop.

Institutional workshops: When workshops are purchased or coordinated by a research institution, a separate agreement may define terms such as payment, scheduling, intellectual property, and liability. In the absence of such agreement, the terms herein apply. Invoices are issued upon booking confirmation, payable within 30 days. Institutions are responsible for providing appropriate facilities and ensuring participant conduct. Impact Research Communications retains ownership of all training materials unless otherwise agreed in writing.

6. Services for scientific researchers

  • Scientific integrity: Impact Research Communications provides support to enhance the communication of research. We do not verify the accuracy, originality, or ethical compliance of submitted content. Responsibility for research validity and ethical standards lies solely with the client.
  • Plagiarism & misconduct: We do not support or edit plagiarized, fraudulent, or unethical content. We reserve the right to refuse service if academic misconduct is suspected.
  • Confidentiality: All submitted research materials are treated as confidential and will not be disclosed or reused without your written permission, except as required by law.
  • Outcome disclaimer: We cannot guarantee journal acceptance, publication outcomes, or public/media impact. These are influenced by many external factors.
  • Authorship & acknowledgment: We do not claim authorship on any work resulting from our services. Acknowledgment of our contribution is appreciated but not required unless agreed in writing.

7. Payments & pricing

  • Accepted methods: We accept payments via Credit or Debit Card, PayPal, Bank Transfer, Apple Pay and Google Pay.
  • Currency: All prices are listed in USD and inclusive of applicable taxes.
  • Changes: Pricing may change at any time without notice, but not after a purchase has been made.

8. Refund & cancellation policy

  • Courses: Refunds within 7 days if content has not been fully accessed.
  • Consulting: Refunds or reschedules only if cancelled within the allowed window.
  • Editing: Refunds available before editing begins. Once editing has commenced, refunds are at our discretion.
  • Workshops: See Section 5 for workshop-specific refund terms.

9. Privacy policy

Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Disclaimers

  • Educational purpose: All content is for educational purposes only.
  • No guarantees: We do not guarantee results from courses, consulting, editing services, or workshops.
  • Limitation of liability: We are not liable for any indirect or consequential damages resulting from your use of our services.

Contact

For questions, contact us at: contact@impactresearchcomms.com

Thank you for choosing Impact Research Communication